What is your current Job Title or Role?
Operations Manager for Openreach
What advice would you have for young women who are interested in a STEM career or job?
Don't think that any role is impossible. Everyone has capabilities to bring something to a role. Challenge yourself to try something new. It could be you that ends up changing the way a whole company works.
How did you get to where you are today?
Leading people, engaging with them to understand what makes them tick. Utilising their skills to help the team and build a great team ethos. I started in a call centre role. I moved into an engineering management role 6 and a half years ago and am known across the business for my unique approach. I work differently, I think differently, I work with others to try and get the best out of me and out of my team.
What do you do on a daily basis in your work?
I run a team of engineering team of 24 engineers who connect the world via communications like 'Super fast broadband, copper lines. My team are customer facing and I ensure I help coach them on ensuring our network is fit for the future. That we deliver for our customers, first time, on time every time. My role involves planning, engaging, motivating, developing my team to set them up with success. I work with management across all levels and engage on a daily basis with my key stakeholders. My main priority is the safety and wellbeing of my staff and to ensure my team work with quality, efficiency and profitability in mind.
Who or what inspired you to get into STEM?
Sally Bell from Head of External Communications in Openreach.
What do you enjoy most about your role?
People Management, Working in a role which offers something different everyday. Engaging with customers. Working with stakeholders and different people at all levels. Developing people and helping them succeed. Winning hearts and minds of the people I work with.
What do you like to do outside work?
My family are my world. I have 2 children and 3 step children. My life revolves around them outside of work. I also like enjoying a few drinks with friends.